
I hope this can be helpful, give it a try and keep me posted in case you need anything else.
FITBIT CONNECT NO INTERNET CONNECTION UPDATE
Restart your mobile device and try to update again.Try turning Bluetooth on and off on your phone.If the Ionic is having trouble updating through Bluetooth try the following: Note that firmware updates over Bluetooth may take significantly longer to complete. If your Versa can't update over WiFi follow the on-screen instructions in the Fitbit app to update your watch over Bluetooth instead. If the update fails, restart your mobile device and try to update again. Restart your watch by holding the back (left) and bottom buttons until you see the Fitbit logo.Make sure your router is connected to the internet.Make sure your watch is connected to the Wi-Fi network you want to use.If your Versa is having trouble updating with WiFi, please try the following: If you've never connected your watch to WiFi, see How do I connect my Fitbit watch to Wi-Fi?. For best results, use your home or work Wi-Fi network. Check your phone’s permission to scan for Bluetooth devices. Make sure the All-Day Sync in your Fitbit Versa is enabled.

Now, if you're trying to update the firmware on your Ionic, make sure your watch is plugged into the charger and in range of your Wi-Fi network during the update. Verify if Always Connected settings in your Fitbit Versa is enabled. The Fitbit smart watch uses Near Field Communications (NFC) to communicate with the.

Hello I hope you're doing well, it's nice to see you around.
